Personal Trusted Care
That Puts The Patient First.

“Quality of care” means different things to different people. It can be defined as everything from a good bedside manner to the latest procedures to fewer complications from surgery. At Lakeside, it means all this and more. Everything we do stems from one overarching principle of care: what is best for our patients?

As a community hospital, we are able to take time with our patients, to get to know each one individually (if we don’t know you already), and to take into account the many factors that affect their health such as medical history, environment, and lifestyle.

Quality of care at Lakeside can also be measured in the small moments that make your stay with us easier—doctors and nurses who take the time to listen; a caring, family atmosphere; and a personal, holistic approach to patient health.

Lakeside consistently ranks higher than local hospitals.*

Overall Heart Attack Care

Lakeside Memorial

100.00%

State Average 97.92%
Unity (Park Ridge) 97.89%
UMMC (Batavia) 94.52%
Medina Memorial 86.91%

What these numbers mean: A heart attack happens when the arteries leading to the heart become blocked and the blood supply is slowed or stopped. These measures show how often a hospital gave recommended care to their patients who were having heart attacks.

 

Overall Heart Failure Care

Unity (Park Ridge) 98.73%

Lakeside Memorial

98.47%

Medina Memorial 97.95%
State Average 95.08%
UMMC (Batavia) 92.21%

What these numbers mean: Heart failure is a weakening of the heart’s pumping power. These measures show how often a hospital gave recommended treatments to patients who had heart failure.

 

Overall Pneumonia Care

Lakeside Memorial

96.61%

Unity (Park Ridge) 94.89%
UMMC (Batavia) 93.15%
State Average 93.11%
Medina Memorial 92.33%

What these numbers mean: Pneumonia is a serious lung infection that causes difficulty breathing, fever, cough, and fatigue. These measures show how often a hospital gave recommended treatments to their patients who had pneumonia. 

 

Overall Surgical Care

Lakeside Memorial

97.08%

State Average 95.93%
Unity (Park Ridge) 93.40%
Medina Memorial 91.88%
UMMC (Batavia) 91.53%

What these numbers mean: Hospitals can reduce the risk of wound infection after surgery by making sure patients get the right medicines at the right time on the day of surgery. These measures show how often the hospital gave these medicines to its surgery patients within defined time periods.

* Source: http://hospitals.nyhealth.gov/index.php

 

Joint Commission

Patient Safety and Quality……Did you know?

Lakeside Memorial Hospital is fully accredited by the Joint Commission, and the facility undergoes an unannounced survey every three years. The purpose of the survey is to evaluate the organization’s compliance with nationally established standards related to quality and safety. Anyone who believes there is a quality or patient safety issue that has not been adequately addressed by the hospital may contact the Joint Commission via the information listed below.

Email:

complaint@jointcommission.org

Fax:

Office of Quality Monitoring (630) 792-5636

Mail:

Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

Personal Trusted Care

Quality of care is also measured by the New York State Department of Health, and we’re happy to report that Lakeside consistently ranks higher than other local hospitals as well as the state average. This web page highlights some of that very important data, but if you want to learn more go online to http://hospitals.nyhealth.gov/index.php

Monroe County Joint Community Service Plan

This is the twelfth year that the hospitals of Monroe County (Lakeside Health System, Rochester General Health System, Unity Health System, and University of Rochester Medical Center) have jointly submitted a community service plan to the NYS Department of Health. This unique effort is done in collaboration with the Monroe County Department of Public Health. To review the entire plan, click here.

1/19/2012
COMMUNITY SHOWS SUPPORT TO LAKESIDE HEALTH SYSTEM ... more >
1/13/2012
LAKESIDE HEALTH SYSTEM TO HOLD COMMUNITY FORUM... more >

2/8/2012  - 
FREE Diabetes Presentation 6:30 - 7:30pm third floor conference room...more >
2/20/2012  - 
FREE Chronic Illness Support Group 5:00 - 6:00 pm in LBCC conference room...more >